Common Issues

Solutions to problems you may run into with your 3D Printer.

• How do I set up the MP Voxel Printer’s Ethernet Connection?

  The MP Voxel 3D printer’s main printing methods are; Wi-Fi connection, Ethernet, or Flash Drive. To print over Ethernet, you will want to do the following steps: Be sure the MP Voxel is plugged into t...

• MK1 3D Printer Leveling

  The MK1 3D Printer offset correction for the z-axis is not absolute, it is relative. This means if the z-axis offset is currently set to -0.40 and you go to the leveling menu and make adjustments, tha...

• How do I set up the MP Voxel Printer’s Wifi Connection?

  The MP Voxel 3D printer’s main printing method is over a Wi-Fi connection. To do this you would need to have a 2.4Ghz Band Network. The MP Voxel will not connect to any other network band and may requ...

• How do I set up my MP Full Enclosed Dual Extruder’s Wifi Connection?

  The MP Full Enclosed Dual Extruder is different from Monoprice’s other 3D Printers as it does not connect to your existing Wi-Fi but instead creates its own network that will be used to connect to the...

• Why is my printer not reading my SD card?

  If the SD card is not recognized on the printer or if the files are not reading, it could be an issue with the actual card itself. The first thing we recommend checking is that none of the print files...

• Why are my layers misaligned?

  The gears and belts that make up a printer's X and Y-axis can wear down over time. This can cause gears to skip and cause the printer to lose its place. It is good to always lubricate metal-on-metal p...

• What do I do if my printer's nozzle is clogged?

  The most common way to clean out a clogged nozzle is by inserting a wire through the print head to help push any stuck filament out. Two types of wire can be used here, 0.35mm thick piano wire or 0.28...

• What do I do if my printer stops extruding mid-print?

  While printing, there is a motor that pushes filament into the extruder head. If you have your feed rate set too high, it may try to extrude more filament than can possibly pass through the nozzle ope...

• Why is the infill "stringy"?

  The main culprit for the internal supports of your print being stringy would be the thickness of the layers put down into the infill. You can increase this setting in Cura under Fill settings. The mos...

• Why does the exterior of my print look "stringy"?

  Retraction is the main factor in why prints will have small strings of filament between open spaces. When the nozzle head moves over open space of the bed to go to another portion of the print, the pr...