Log into your account by selecting ‘My Account’. If you checked out as a guest you will need to create an account using the same email address or Contact Us.
Click on the “My Orders” tab.
Locate the order for the item(s) you wish to return and click on the blue order number.
Select “Refund” or “Replace” (if the option is greyed out, you are no longer eligible for a refund or replacement based on the time frame and policy specific to that item).
You are now at the “RMA Refund/Replace – STEP 1 of 3.” Follow the instructions provided throughout the RMA process.
Once you have requested your Return Merchandise Authorization (RMA) successfully, our Returns team will then contact you via email within 2 business days to inform you if your return has been approved or if more information is needed.