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Troubleshooting Info

Tips on common issues.

  • What do you do when you are installing a new drive in your PC and it is not recognized?

    If your drive is not being recognized by your computer it would be recommended to double check the connection on the drive.  Also make sure that the drive has been formatted to a file format such as n...

  • How do you uninstall drivers in Windows 7?

    To uninstall any drivers that are not in use, or did not install completely: Open Start Menu and right click on Computer and select Properties. From the left side panel, click on Advanced system setti...

  • How do you change your display settings in Windows?

    To select different display settings at any time, open Display Settings in Control Panel. Open Display Settings by clicking the Start button , clicking Control Panel, clicking Appearance and Personali...

  • How do you adjust the display settings on a Mac?

    You may need to adjust the display settings on the Mac before you can see any picture on the tv. Try the following: Go into the System Settings Go into the Display Settings On one of the Tabs in the D...

  • How do I get into the Mac Clam Mode?

    The Complete Guide to Mac Clamshell Mode: Using Your MacBook While Closed What is Clamshell Mode? Clamshell mode (also called closed-display mode) is a feature that allows you to use your MacBook with...

  • How do I find out which Mac computer I own?

    From the Apple menu in the corner of your screen, choose About This Mac. The window that opens includes the model name and serial number. You can also enter the serial number on checkcoverage.apple.co...

  • How can you uninstall software from a Mac?

    We recommend you try a Freeware application that will completely remove any leftover remnants from the program, it’s called AppCleaner. AppCleaner is a small application which allows you to thoroughly...