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Ordering

Find out more about our ordering process here.

  • eGift Cards

    http://www.monoprice.com/product/giftcardtandc Click here for more information about eGift Cards....

  • Will my order ship the same day?

    Orders should ship the same day for most in stock items, as long as the order is placed by 2:00 PM PST.  Once your order begins its journey to you, the tracking information is generated and you will b...

  • Who/What is NoFraud? (NoFraud FAQ)

    Who is NoFraud? NoFraud is a fraud prevention solution that Monoprice has partnered with. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for...

  • I did not receive an order confirmation

    * If you do not get an order confirmation, please make sure to check your Junk/SPAM mail. * You may also log in to your Monoprice account to make sure the order was placed. * If you are unable to loca...

  • How do I place an order?

    * To place an order Click Here. https://www.monoprice.com/ * Select the items you would like to purchase. * You may input a keyword in the search bar or the product ID number. * Add the item(s) to the...

  • Does Monoprice accept PO’s?

    Yes, click here for additional information related to PO’s....

  • Can I pre-order an item?

    * If an item is out of stock there is no pre-order option. We recommend clicking on the ‘Notify Me’ button on the item page to receive an email when the item is back in stock....

  • Can I place my order over the phone?

    To protect our customer’s privacy, all orders must be placed online for your security....

  • Can I change my address after the order has shipped?

    For some carriers we are able to make modifications on the address after it ships. However, there may be a fee associated with the change....