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My Account

Sign up for a Monoprice Account to gain additional access to order history, and more. Check out all the additional access provided once you have a Monoprice account here.

  • How can I chat with you?

    You can chat with us by clicking on the “Live Chat” link located on the bottom right corner of our Contact Us page. Our current hours of operation for chat are Monday through Friday from 6:00 AM to 6:...

  • Problems logging in

    If you forgot your password or email address, please click here to reset your password or recover your log in ID.  If your password and email address are correct, please try the following: Enable Cook...

  • I need help answering my security questions.

    Having trouble with security questions? We’ve all been there. No worries, you are able to update your security questions from a desktop or laptop by following the steps below. To update your Security ...

  • How do I update my account type from Guest to Personal?

    When placing a new order you will have an option to create an account (please do not try to register as new customer). The option to “Create an account” will be at the top of the page during the last ...

  • How do I update my email address?

    To update your email address, log into your Monoprice Account. Click on the “Account Settings” tab. Next, click on the  icon under the “Email & Password” section. Click on the  symbol once again under...

  • How do I reset my password?

    To reset your password click here. Enter your email address. Last name Zip Code Phone number Click on “Email me instructions.” You will receive a temporary password to log in to your account. If you a...

  • How do I create an account?

    Personal Account Click here to create an account. Enter your email address and confirm it. Enter your password and confirm it. Click “Register.” Your account should be created after you click “Registe...

  • Does Monoprice offer business accounts?

    Sure do, to meet all our customers’ needs we offer personal, business, and re-seller accounts. For business/re-seller accounts please visit our website for businesses by clicking here.  You can also n...